How Received Digital Works

Received Digital how it works video
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Mailroom captures images of incoming mail and packages

Using a tablet or mobile device, snap a picture of the face of an envelope or package. Leveraging computer vision AI, Received Digital uses this image data to create a unique identifier for the item, eliminating the need for barcodes as a means of tracking pieces.

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Received Digital notifies recipients automatically

Select a recipient, and an email notification is sent automatically. Received Digital takes advantage of the latest voice recognition technology, giving you the ability to assign an item to a recipient using only your voice.

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Recipients preview and action items

'You've got mail' takes on a whole new meaning when recipients can preview an image of the physical item in their virtual mailbox. Received Digital gives recipients the insight required to decide how items should be handled.

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Mailroom completes requests and controls the process

Once a recipient actions an item, the mailroom manages the recycling, opening, or sending of that item. Received Digital simplifies the process with a high density mail storage methodology that keeps mail organized and maximizes efficiency.

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Management gains anytime access to mailroom analytics and activity

Managers gain new insight into mailroom efficiency with a key performance dashboard and can better allocate resources with historical reporting. Received Digital keeps records of each item’s full chain of custody to ensure end-to-end accountability.

Frequently Asked Questions

Received Digital is ideal for companies receiving 25⁠–⁠500 pieces of mail and/or 5⁠–⁠50 packages per day.

Nope! You can use any standard tablet or mobile device with a camera to image mail and packages. Received Digital also works with any external camera connected to your device, so if you prefer to use a document camera connected to a computer, that works too!

When a recipient wants to see what’s inside an envelope, they can choose for the item to be opened and scanned. This gives the mailroom permission to open the envelope, image the contents, and pass them along to the recipient, all within Received Digital.

Yes! Received Digital is completely customizable to fit your environment, so your mailroom can choose to enable or disable any of the following actions: Recycle, Shred, Open & Scan, Mail to Me, Pick Up, and Forward.

We would be happy to give you a complete tour of the application. Click here to request a demo!

Yes! We’ll give you 14 days to use Received Digital for free—no credit card required. Click here to start your free trial!

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Try Received Digital for free, or request a demo from one of our experts