Redesigned the Received Connect application interface to display more information and improve usability
Added the ability to print labels for packages that are unassigned
Bug Fixes
Fixed an issue where the recipient’s locker access code would fail to be displayed on the Item Details page after the item expired in its locker
May 28, 2026 (Version 6.4.0)
What's New
Added the ability to configure automatic sending of items to recipients. This setting is located in Mailroom > Settings > Auto-Send.
Added the ability to print package labels from the Item Details page before the item is archived
Added the ability to report Auto-Assign results from the Assign drawer to help inform future improvements to Auto-Assign accuracy
Bug Fixes
Fixed an issue where the icons were missing in the popover that appears in the Received Connect installations table
May 21, 2026 (Version 6.3.4)
Bug Fixes
Fixed an issue where the P hotkey for printing package labels on the Review Items page stopped working
May 21, 2026 (Version 6.3.3)
What's New
Added the ability to find and select items on the Review Items page by scanning a barcode with a connected barcode scanner
May 21, 2026 (Version 6.3.2)
Bug Fixes
Fixed an issue where searching by tracking number on the Review Items page would not work when the tracking number began with a letter
May 20, 2026 (Version 6.3.1)
What's New
Added the ability to print package labels from the Review Items page using the P hotkey
Added the ability to search for items on the Review Items page by tracking number
Bug Fixes
Fixed an issue where components in the Summary section on the Review Items page would change visibility when the search field was populated
May 19, 2026 (Version 6.3.0)
What's New
Added the ability to scan a recipient’s QR code to automatically apply a Recipient filter on the Active Items page, Storage Group contents page, Pending Requests page, and Search page
When a Recipient filter is applied, the Pick Up with QR Code and Deliver with QR Code actions no longer require scanning the recipient’s QR code to complete
Added the recipient’s QR code to the Mail Ready for Pickup, Package Ready for Pickup, and Pickup Scheduled notification templates when proof of pickup is enabled
Added the ability to manage Received Connect installations within Received Digital, view connection status, and change your connection
Added a Received Connect icon to the header, visible to users with the Mailroom or Admin role, that displays connection status
Added the ability to change your connection to a Received Connect installation from the Received Connect icon popover
Replaced the previous “Take control of Received Connect?” dialog with a new installation selection experience
Added the ability to view, create, and delete Received Connect installations from Company > Subscription
Updated the Subscription tab on the Company page to display plan details and usage information more clearly while removing irrelevant sections
Bug Fixes
Fixed an issue where the Return to Sender action was not available to the mailroom when changing a request
Fixed an issue where the “Skip notification to recipient about completed request” switch was visible to users without the Admin role when completing pickup with ID card scan
Fixed an issue where the toolbar at the top of a table would sometimes overlap the first item in the table when multiple items were selected
May 5, 2026 (Version 6.2.1)
What's New
The Active tab is now the default tab on the Users page
Removed the “Receive Session created” alert message that would sometimes interfere with the shutter button when receiving items on mobile devices
Bug Fixes
Fixed an issue where a user’s supervisor and assistants would not update properly when changing the values with a user upload file
May 4, 2026 (Version 6.2.0)
What's New
Added the ability for companies integrated to lockers to manage connected locker banks and limit which locker banks a recipient can receive items in
Added a Lockers tab to the Mailroom page for managing connected locker banks
Added the ability to limit which locker banks a recipient can receive items in from the Create/Edit User page and with a user upload file
Added the ability to display a user’s assigned locker banks on the assignment card. This setting is located in Mailroom > Receive > Assignment Card Information.
Bug Fixes
Fixed an issue where package labels that contained multiple barcodes with the same value but different formats resulted in the item being identified as a duplicate
Fixed an issue where the results count was displayed on the Receive page, Active Items page, and Storage Groups page even when no filters were applied
April 10, 2026 (Version 6.1.0)
What's New
Added the ability for companies with label printing enabled to automatically print labels for packages after imaging when using the Single capture method
Added a setting that allows the user to control the behavior of label printing when starting a new receive session
Added a setting called Label Printing Default to Mailroom > Receive for controlling the default behavior of label printing
Added the ability for companies with locker integration enabled to control reminder notifications when packages have not been picked up from a locker
Added a setting to Company > Notifications > Reminders for controlling locker pickup reminder notifications
Added SMS support to the “Package Ready for Pickup from Locker” notification
Bug Fixes
Fixed an issue where the Date Received filter on the Active Items page did not correctly filter results, causing items outside the selected date range to appear
Fixed an issue where the tables on the Pending Requests page and Automations page had excessive spacing below the last row on the last page
Fixed an issue where users remained on an empty table view after deleting all items on pages other than the first
Fixed an issue where the “Groups” breadcrumb on the Edit Groups page linked to the wrong page
April 1, 2026 (Version 6.0.2)
Bug Fixes
Fixed an issue where the Added By column on the Create/Edit Group page was always empty
March 30, 2026 (Version 6.0.1)
Bug Fixes
Fixed an issue on the Create/Edit Route page where locations did not display the correct number of associated recipients
Fixed an issue on the Pending Requests page where locations in the Location field dropdown did not display the correct number of associated items
March 26, 2026 (Version 6.0.0)
What's New
Added a new page to the Administration section called Groups, where users with the Admin role can create and manage groups of users
Added the ability to apply an automation to a group
Added the ability to display a user’s group memberships on the assignment card. This setting is located in Mailroom > Receive > Assignment Card Information.
Added the ability to assign users to groups with a user upload file
Added the ability to display a Recipient Groups column on the Active Items page, Storage Group contents page, Pending Requests page, and Search page
Added an Additional Options section to all dialogs that appear when a mailroom operator completes a request. This section contains settings relevant to the request completion.
Added the ability for mailroom operators to leave a comment when completing requests
Added the ability for users with the Admin role to prevent a notification from being sent to the recipient when completing requests
Modified the Forward action dialog to include the new Additional Options section
Updated the wording and flow of various dialogs that appear when completing a recipient’s request
Added an Additional Options section to all dialogs that appear when a user with the Admin role forces or changes a request
Added a switch that allows users with the Admin role to prevent a notification from being sent to the recipient when forcing a pickup request
Added a setting in Profile > Notifications > Email that allows users to control whether they receive an email notification when a pickup is scheduled for an item they’re involved with
Added a setting in Company > Security > Single Sign-On to control whether users are also logged out of the configured identity provider when they log out of Received Digital
Added a new Request Status filter to the Filters drawer on the Active Items page
Renamed and reordered various filters in the Filters drawer on the Active Items page and Search page to improve clarity and consistency
Modified the label of the “Notify Mailroom” switch on the Item Details page to improve clarity and consistency
Added a clear button to the search field within the Assign drawer
Removed the ability to edit storage groups associated with the Lockers workflow
Added the ability to navigate to the Review Items page from the Upload Images page when items have been received for that receive session
Adjusted the behavior of the Upload Images button on the Upload Images page to improve the user experience
Adjusted the styling of various components to improve appearance and consistency
Bug Fixes
Fixed an issue where packages received with the Lockers workflow were able to be sent before being stored in a locker
Fixed an issue where the item count displayed in the Location drawer would always show “1,” regardless of how many items were in the storage group
Fixed an issue where users were unable to navigate between items on the Review Items page using the spacebar key
Fixed an issue where clearing a search filter on the Pending Requests page would not remove the text from the search field
Fixed an issue where dialogs and alert messages had improper styling when they appeared within a receive session
Fixed an issue on the Locations page and Routes page where deleting multiple locations or routes at the same time resulted in a UI discrepancy
February 18, 2026 (Version 5.7.7)
What's New
Added the ability to assign multiple items to the same recipient at once from the Active Items page and Storage Group contents page
When starting a Receive session or editing the name of a Storage Group, you can now select previously used names within the following fields:
Bundle Name, Folder Name, Box Name, and Tray Name field for the Date Received workflow
Group Name field for the Location workflow
January 27, 2026 (Version 5.7.3)
What's New
Various performance improvements
Bug Fixes
Fixed an issue that occurred on the Deliver tab of the Pending Requests page where the Location field dropdown did not list Locations in the order configured by the user when a Route was selected
January 22, 2026 (Version 5.7.2)
What's New
Various performance improvements
Bug Fixes
Fixed an issue where all company Routes were appearing in the assignment card under the recipient’s name within a Receive session
Fixed an issue where changing the order of Locations within a Route would not save when the user clicked the Saved Changes button
Fixed an issue where the status of an item with duplicate tracking numbers would not properly update when its duplicate was deleted
January 12, 2026 (Version 5.7.1)
Bug Fixes
Improved response time on the Receive page
January 10, 2026 (Version 5.7.0)
What's New
The Review Items page has been redesigned to provide more detail and better clarity on the state of items
Assignment issues are now reported independently of tracking number issues. Assignment issues will fall into one of two categories: Require Validation or Unassigned.
Tracking number issues will now fall into one of two categories: Missing Tracking or Duplicate Tracking
Items that are still being processed are now reported in the new summary section
The icons at the bottom of the cards on the Receive page have been updated to match the new categories on the Review Items page
Added a new setting to Mailroom > Receive that gives users with the Admin role the ability to configure which user information appears in the assignment card (the card that’s displayed on top of the image and at the top of the Assign drawer when an item is assigned or validation is required)
Adjusted the styling of the assignment card displayed when receiving items to improve readability and consistency
When populated, a user’s Auto-Assign ID will now appear in the user list within the Assign drawer and in various tables, including on the Users page, Active Items page, Storage Group contents page, Pending Requests page, and Search page
Added the ability to search by a user’s Auto-Assign ID within the Assign drawer and on the Users page, Active Items page, Storage Group contents page, Pending Requests page, and Search page
Enhanced the filters functionality within the Deliver tab of the Pending Requests page
Added the ability to filter items by Route
Changed the behavior of the Location filter so that when a Route is selected, only Locations within that Route are displayed in the dropdown
Added a count next to each Location in the dropdown that indicates the number of items with Deliver requests for that Location. Locations that don’t have any items with Deliver requests will no longer appear in the dropdown.
On the Mailroom page, various settings within the Settings tab have been moved to the Receive tab to improve clarity and consistency
Enhanced the format and content of the data exported from the Search page to improve usability
The order and headings of the columns in the data exported from the Search page are now more consistent with the way the user arranges them in the UI prior to exporting
When the Recipient column is displayed in the Search page table, the exported data will now include a Recipient Email column in addition to the columns included previously
Added the ability for users with the Mailroom role to search for an item by scanning the QR code on the item’s label printed from Received Digital (requires label printing functionality)
Added the ability to select multiple users within the Received By filter on the Active Items page and Search page
Enhanced the search functionality on the Active Items page, Pending Requests page, and Search page so you can now search for multiple recipients at once by separating their names with commas
When navigating to the Active Items page or Search page, the search field will now automatically be put into focus, allowing it to be populated when a recipient scans their ID card without any action from the mailroom operator
Updated the label of the “Notify Mailroom” switch in the Request Pickup dialog to improve clarity
Improved accessibility and interaction consistency of various UI elements in the application
Bug Fixes
Fixed an issue were some items would continue to appear in the New section of the recipient’s inbox after pickup was completed with signature
Fixed an issue where the recipient counts displayed on the Route page and Edit Route page were inaccurate
Fixed an issue where some columns would appear in the data exported from the Search page even when they weren’t selected within the Columns drawer in the UI
Fixed an issue that occurred on the Review Items page where the popover that contained additional actions, including delete, would not close after deleting an item
Fixed an issue where double clicking on the upload field on the Upload Images page would result in duplication of any images previously uploaded
Fixed an issue where removing the Location ID column from the Pending Requests table resulted in some actions being hidden within the action popover
Fixed an issue where users with only the Admin role could receive email notifications for items that were escalated
Fixed an issue where the Supervisor card on the Edit User page would remain empty even after selecting a user and applying the change within the Supervisor drawer
Fixed an issue where assigning an item from the Item Details page caused all popover menu options for that item to become unselectable
