Release Notes
Stay up to date with the latest improvements and bug fixes.
September 23, 2026
Version 8.5.5
Bug Fixes:
- Fixed an issue where Auto-Assign would sometimes successfully assign an item to the incorrect recipient when the recipient address block contained generic text, such as “Valued Customer”, following “Attention” or “Attn”
September 18, 2026
Version 8.5.3
Bug Fixes:
- Fixed an issue that occurred for some locker integrations where the Package Ready for Pickup from Locker and Package Waiting in Locker email notifications failed to display a value for the
Locker Bank NameandLocker Bank Locationvariables when they were used
September 9, 2026
Version 8.5.0
What’s New:
- Added the ability to apply an automation to assignable groups from the Create Automation and Edit Automation pages
- The All recipients option in the Recipients section now causes the automation to apply to all assignable groups in addition to regular recipients
- Assignable groups now appear in the recipient list when selecting the recipients to exclude from an automation with the All recipients option selected
- Assignable groups now appear in the recipient list when selecting the recipients to include in an automation with the Specific recipients option selected
- Changed the label and description of the last option in the Recipients section so it applies only to the members of a group and not to the group itself
- Added a Recipient Groups filter to the Filters drawer on the Items page and Search page
Bug Fixes:
- Fixed an issue where the dialog that appears when deleting an automation was titled “Delete group”
- Fixed an issue on the Create Automation page where the All recipients option appeared available but could not be selected when an automation already existed for all recipients for the selected item type. This option is now properly disabled, and a tooltip explains why it’s unavailable.
- Fixed an issue where the Stored event did not include the item's spot number
- Fixed an issue where searching for a user when applying the Received By filter on the Items page or Search page did not work
September 1, 2026
Version 8.4.0
What’s New:
- Added the ability for companies with locker integration enabled to set the Lockers workflow as their default workflow for receiving packages. This setting is located in Mailroom > Receive > Default Package Workflow.
- The default state of the switch for controlling the welcome email on the Create User page is now controlled by the setting in Company > Notifications > Welcome Email Default
- Improved performance on the Dashboard
- Various accessibility improvements
Bug Fixes:
- Fixed an issue where searching by User ID within the Assign drawer did not work
- Fixed an issue where uploading users without a value in the Phone column caused those users to appear in the Updated category on the Review step, even when no change was made
- Fixed an issue that occurred for some locker integrations where a package removed from a locker by a mailroom operator was treated as a recipient pickup
- Fixed various visual issues that could occur on the Storage Groups page when storage groups were being loaded
August 27, 2026
Version 8.3.2
Bug Fixes:
- Fixed an issue where items unloaded from a locker were being archived automatically
- Fixed an issue where clicking an item’s image thumbnail on the Pending Requests page navigated the user to the Item Details page in a way that prevented the user from being able to navigate back to the Pending Requests page using the Back button on the page or the browser back button
August 25, 2026
Version 8.3.0
What’s New:
- Added the ability for companies with locker integration enabled to add a Locker System User ID to their users
- Added a Locker System User ID field to the Create User, Edit User, and Profile pages
- Added support for setting a user’s Locker System User ID with a user upload file
- Added a Locker System User ID column to the data exported from the Users page
- Improved performance on the Items and Storage Groups pages
August 17, 2026
Version 8.2.0
What’s New:
- Added support for using a handheld barcode scanner to validate packages before completing a request, in addition to the device camera
- Added Camera and Scanner toggle buttons to the header of the Validate Items page that allow the user to switch between scanning methods
- The Package Validation section in Mailroom > Settings is now available to all companies rather than only companies with label printing enabled
- Changed the behavior of Auto-Send so eligible items are sent based on each operator’s activity rather than activity across the entire mailroom
- Updated the text for the Auto-Send settings in Mailroom > Settings > Auto-Send to reflect the change in behavior
August 13, 2026
Version 8.1.1
What’s New:
- Adjusted the appearance of the Sort By button on the Receive page and the Storage Groups page to improve usability
Bug Fixes:
- Fixed an issue on the Storage Groups page where sorting storage groups by
Name (A–Z)orName (Z–A)sorted them in the order opposite the one selected - Fixed a visual issue with the
Auto-Assign IDoption in the Recipient Reference Format field dropdown in Mailroom > Settings > Location ID Format - Fixed an issue on the Storage Groups page where the storage group names would not update until the page was refreshed after changing the Recipient Reference Format field to
Auto-Assign ID
August 12, 2026
Version 8.1.0
What’s New:
- Added support for integrating to an additional type of smart lockers that requires locker reservations
- Added the ability to sort storage groups by name or date created on the Storage Groups page
- Added a Contents filter to the Filters drawer on the Storage Groups page
- Added
Auto-Assign IDas an option for the Recipient Reference Format field in Mailroom > Settings > Location ID Format
Bug Fixes:
- Fixed an issue where long storage group names would sometimes cause improper formatting of the cards on the Storage Groups page
- Fixed a visual inconsistency that occurred when clicking on a storage group card on the Storage Groups page
August 7, 2026
Version 8.0.0
What’s New:
- Added support for integrating to an additional type of smart lockers that requires rear-loading
- The link to the Received Digital Help Center found in the label printing popover now opens in a new tab
Bug Fixes:
- Fixed an issue where a user’s full name could contain extra spaces when the Middle Name field was empty