Taking Charge of Mailroom Needs in 2024

Mailroom manager celebrating efficient mailroom
Taking Charge of Mailroom Needs in 2024

We’ve all flipped our calendars and rolled into a new year with new opportunities ahead in 2022. Along with these new opportunities, we will without a doubt have to tackle new and old challenges. Finding simple solutions that fit our environments and serve our needs is a priority for all of us. None of us want to create more complexity for ourselves!

Dealing with physical mail and packages

Like it or not, physical mail and packages are still present in nearly every organization and must be dealt with. Paper mail does and will continue to serve a purpose, and many are experiencing higher package volumes than ever before.

However, the reality of managing physical mail and packages and maintaining associated security and delivery time policies is often a challenge for mailrooms.

Be assured that layered in amongst the junk mail lies critical communications that require the attention of the members of your organization. Ignoring a stack of mail is bound to cause pertinent information to fall between the cracks or, at best, delay a response, causing a negative impact as the message is left unanswered for too long.

Likewise, recipients demand prompt notification of package arrivals, so having a speedy and efficient process for managing these items is critical.

Consequences of outdated mailroom processes

Lost, misplaced, and misrouted mail and packages breed daily contention. Delayed pickups give rise to crowded mailrooms that steal the time of the mailroom operators as they attempt to figure out where to put the mounting pile and how to organize it. The receiving and distributing of the physical channel of mail has become cumbersome and inefficient, especially with so many employees working from outside of the office these days.

The mishandling of physical mail comes with serious consequences. Outdated mailroom processes fail to support company growth and customer satisfaction requirements and actually increase costs with inefficient handling and transporting of inbound items. Additionally, these outdated processes add to the lack of control and missed timelines. Falling short of evolving expectations creates frustrations for operators and recipients alike.

A new mailroom solution

With a new year comes an opportunity to rethink ways to foster and maintain efficiency within all channels of communication, and that includes physical mail and packages.

Fortunately, we’ve been working on a solution for you! Received Digital is designed specifically to solve the challenges organizations face receiving and distributing physical mail and packages.

Are you a corporate mailroom struggling to route mail and packages to remote employees? Are you keeping pace with your competitors as you consider change and lean into all things digital?

Maybe you’re a university mailroom looking to elevate the campus experience for students and faculty with a better mailroom solution.

Or are you a property manager with the desire to improve security, convenience, and tenant satisfaction?

No matter where your organization comes from, Received Digital allows you to easily convert incoming mail and packages into actionable, digital images to improve responsiveness and create accountability for every item, from receipt to recipient.

Distribute incoming mail and packages more efficiently

With Received Digital, mailroom operators can easily capture images of inbound items and subsequently route them to the intended recipients digitally. Automated notifications and reminders ensure communications are distributed consistently and effectively.

Generate new flexibility for recipients as they are then able to preview and action their items from their phone, tablet, or computer. Whether they’d like their item recycled, shredded, opened and scanned, mailed, prepared for pickup, delivered, or forwarded, they can make a request with the click of a button. Simply put, Received Digital allows recipients to manage their mail and packages from anywhere and at any time.

Meanwhile, every event and action taken on an item is tracked automatically for the mailroom, ensuring full chain of custody for every item received.

So, come check out the modern way to manage incoming mail and packages, and see how it works here!

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