Received Digital Blog

Read articles written by our team of inbound mail experts.

Case Study
Southern Wesleyan University has transformed its campus post office operations by adopting Received Digital. The university has experienced the benefits of a streamlined workflow, image-rich recipient notifications, and reduced operational costs, creating a more efficient and user-friendly experience for students and staff.
Education
What is a digital mailroom and how can it help your organization continue to operate efficiently in today's digital-first environment? Learn why this term has gained popularity in recent years and how you can benefit by transforming your own mailroom.
Case Study
Discover how Don McCarty and his team at East Tennessee State University transformed mail management with timely recipient notifications, improved retrieval rates, and enhanced accountability—all with the power of Received Digital.
Product
Received Digital 1.4.0 introduces a few noteworthy features and improvements that boost the efficiency and flexibility of the receiving process. Take a closer look at the key highlights of this update here.
Case Study
Hear from Lori Sultzer, Manager of Post Office & Passport Services at Middle Tennessee State University, on how her team has used Received Digital to boost mail retrieval rates from its students and streamline mailroom operations.
Education
Learn about Informed Delivery, a free service offered by the USPS that provides you with a digital preview of your mail before it arrives, and how you can attain the same benefits for your organization, no matter the type or size.
Education
After hours of conversations with dozens of mailroom professionals, we've compiled an analysis of common hurdles and disruptions faced when managing inbound mail and packages. Learn about item exceptions and how to minimize their negative impact.
Product
Notifications in Received Digital are getting even better with a couple of new, highly requested features. Read here to find out how your new mail and package notifications are becoming more helpful and more versatile with these updates.
Case Study
The Summit at Danbury, a large residential and commercial complex, has adopted Received Digital to manage it's high volume of inbound packages. Read how it's helped provide an exceptional tenant experience.
Product
Received Digital makes the process of capturing proof of pickup and delivery as easy, secure, and seamless as possible with two different methods: signature and QR code. Learn about them here!
Product
Deliver is now an available action in Received Digital! Learn about this simple yet powerful new feature and how your organization can start using it to revolutionize the delivery of inbound items.
Education
The new year brings with it opportunities to address challenges in your organization–new and old. Learn the consequences of outdated mailroom processes and how to transform and modernize the management of physical mail and packages.

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