Received Digital Blog

Read articles written by our team of inbound mail experts.

Product
Received Digital experienced so many exciting updates this past year, so we've summarized the top 5 features added to the application in 2024. From enhanced tracking capabilities to powerful notification improvements, catch up on the biggest improvements you might have missed.
Case Study
Brittany Hill and her team at Hendrix College recently upgraded their inbound mail and package tracking process with the adoption of Received Digital. The mailroom now benefits from a more reliable tracking system, automated recipient identification, and a secure, touchless pickup process using QR codes.
Education
Organizations that wish to remain relevant in today’s competitive landscape require innovation, even in the mailroom. This article explores how modern solutions and processes are driving efficiency, improving accountability, and reducing costs for mail centers.
Case Study
Southern Wesleyan University has transformed its campus post office operations by adopting Received Digital. The university has experienced the benefits of a streamlined workflow, image-rich recipient notifications, and reduced operational costs, creating a more efficient and user-friendly experience for students and staff.
Education
What is a digital mailroom and how can it help your organization continue to operate efficiently in today's digital-first environment? Learn why this term has gained popularity in recent years and how you can benefit by transforming your own mailroom.
Case Study
Discover how Don McCarty and his team at East Tennessee State University transformed mail management with timely recipient notifications, improved retrieval rates, and enhanced accountability—all with the power of Received Digital.
Product
Received Digital 1.4.0 introduces a few noteworthy features and improvements that boost the efficiency and flexibility of the receiving process. Take a closer look at the key highlights of this update here.
Case Study
Hear from Lori Sultzer, Manager of Post Office & Passport Services at Middle Tennessee State University, on how her team has used Received Digital to boost mail retrieval rates from its students and streamline mailroom operations.
Education
Learn about Informed Delivery, a free service offered by the USPS that provides you with a digital preview of your mail before it arrives, and how you can attain the same benefits for your organization, no matter the type or size.
Education
After hours of conversations with dozens of mailroom professionals, we've compiled an analysis of common hurdles and disruptions faced when managing inbound mail and packages. Learn about item exceptions and how to minimize their negative impact.
Product
Notifications in Received Digital are getting even better with a couple of new, highly requested features. Read here to find out how your new mail and package notifications are becoming more helpful and more versatile with these updates.
Case Study
The Summit at Danbury, a large residential and commercial complex, has adopted Received Digital to manage it's high volume of inbound packages. Read how it's helped provide an exceptional tenant experience.

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