Creating and managing Received Connect installations

Learn how to create and manage installations of Received Connect in order to connect hardware devices to Received Digital.

Table of Contents

Received Connect is a downloadable application that runs on the computer connected to your hardware devices, such as a label printer. It enables wireless communication between Received Digital and those connected devices, allowing you to control the hardware from any device running Received Digital.

Note

Received Connect is an add-on feature and must be included in your subscription in order to access it.

To manage your Received Connect installations …

Under the the Administration section in the left menu, click Company.
Navigate to the Subscription tab.
Scroll down to the Received Connect section.

Under the heading, you'll see a summary of the number of installations you've used, and they'll be displayed in the table below.

Creating a Received Connect installation

Note

Received Connect must be installed on the computer that is connected to the hardware device you wish to use. To make the setup process easy, follow the steps below from that computer.

To create a new Received Connect installation …

Under the the Administration section in the left menu, click Company.
Navigate to the Subscription tab, and scroll down to the Received Connect section.
Click the New Installation button in the top right.
In the dialog that appears, give the installation a name. It's recommended to give the installation a name that indicates the device where it will be installed. Then click Create Installation.
The following dialog will provide instructions to activate your new installation. Follow the steps, being sure to copy the Activation Key before closing the dialog.

Editing a Received Connect installation

Once an installation is created, the only property you can edit is the name. If you wish to move the installation to another device, it is recommended to delete the existing installation and create a new one.

To edit a Received Connect installation …

Under the the Administration section in the left menu, click Company.
Navigate to the Subscription tab, and scroll down to the Received Connect section.
Find the installation you'd like to edit, and click the three dots next to that installation. Select Edit.

Deleting a Received Connect installation

Deleting an installation of Received Connect will immediately disconnect any user that is connected to that installation, and all devices connected to the installation will no longer be usable. If you wish to reactivate Received Connect on that device, you'll need to create a new installation from Received Digital, and enter a new activation key into Received Connect.

To delete a Received Connect installation …

Under the the Administration section in the left menu, click Company.
Navigate to the Subscription tab, and scroll down to the Received Connect section.
Find the installation you'd like to delete, and click the three dots next to that installation. Select Delete.
Once the installation is deleted, you can remove the Received Connect application from the device if it's not longer needed.